🛑 NO RETURNS, EXCHANGES, OR REFUNDS AVAILABLE

If there is an error with your item (it arrives damaged, there is a defect of some kind, or the size you ordered is not the size your received) please reach out to me directly at info@vancouvermermaid.ca as soon as possible with your order number and clear pictures of the issue so that I can find a solution.

I AM NOT ABLE TO ACCEPT RETURNS, EXCHANGES, OR REFUNDS for incorrect size selection so please carefully review both the size guides provided in each listing.

Thank you!

Shipping Information

• Items will not ship immediately as they are made to order
• If ordering multiple items different items and/or placing multiple orders, your items may ship separately
• Though I am based in Canada, many of my manufacturers are not and I am not responsible for any additional fees which may apply

By submitting your order, you are acknowledging your agreement of my Terms of Service and other related shop policies.

• Refund Policy
• Shipping Policy
• Privacy Policy

Thank you so much for supporting my small business!