Mermaid Tail FAQ
Thank you for your interest in my mermaid tails! Please be sure to read through all of these frequently asked questions to make sure I haven't already answered your question before you contact me. Thank you!
Q. What kind of fabric are your tails made of?
A. My tails are made of a high quality thick Polyester, Spandex fabric.
Q. How do you get your fabric printed?
A. The process is called sublimation printing.
Q. Where can I buy the fabric?
A. The white fabric I use can be found online.
Q. I sent you an email with my measurements, where am I on your list?
A. I do not accept email orders at this time. You need to make your purchase through my online shop as slots become available. Thank you!
Q. What size are your tails?
A. My tails are custom sized to the outline you send me (off of which I take your measurements). These are not generic sizes.
Q. Why do your tails cost more than other fabric tails?
A. My tails cost more because they are a custom, handmade product made individually to your specifications.
Q. Does my purchase include a monofin?
A. No, I do not include a monofin. If you would like to use my discount code with Finis you can do so at www.finisswim.com and my discount code is "mermaidcourtney" and it will get you 20% off your purchase.
Q. When will I receive my tail?
A. Wait times will vary given I have to wait to receive your measurements, make my fabric order, design the tail, bring it in for printing, sew it and ship it. Please contact me if you would like a more specific estimate.
Q. How do you take my measurements?
A. I will ask you to have a friend or family member trace out your body onto a sheet of paper starting at your waist where you would like the tail to start and ending under your heels. You will then fold it up, mail it to me and I will take from it your measurements. Please include any special notes you feel necessary directly on the pattern.
Q. Can I order tails in bulk?
A. No, I am not currently set up to receive bulk orders. This may change in the future. Please contact me for more information.
Q. Can I stock your tails in my shop?
A. My tails are made to order to specific measurements so I do not have an inventory of tails that I can send out. Again, this may change in the future. Please contact me for more information.
Q. Can I have additional fins on my tail?
A. I do not currently offer additional fins for my tails. Thank you for your understanding.
Q. Can you use (insert monofin) for my tail?
A. I am currently able to offer tails for the FINIS Luna and Mahina Merfin monofins. If would like to use a different fin other than what I offer and you are a local mermaid willing to loan me your monofin for detailed photos and measurements, we can potentially work something out, contact me for more information.
Q. Can you make me a matching top?
A. Yes, I am able to offer custom matching swimsuits, leggings and crop tops at an additional fee. Please contact me for more information.
Q. How do you do your waistbands?
A. I can give you either a traditional elastic waistband or I can do a rolled over waistband and I will confirm this with you when I receive your outline/pattern. Each comes with its own set of pros and cons which we can talk about when you order your tail.
Q. Are your tails see-through?
A. No, my tails are not see-through.
Q. Can I buy just the fabric and sew it myself?
A. No, I do not make and sell the fabric for others to sew. Thank you for understanding.
Q. Can you design a tail for my company and I will have them made elsewhere?
A. I do not currently offer my design services for other tail makers or companies.
Q. How long will my tail last?
A. This is really going to vary from person to person. These tails are pieces of art and should be treated with respect. Do your best not to stand in your tail or rub it against harsh surfaces. Always rinse out your tail after every swim and let it dry completely before storing it. Never wring out your tail and hang it while it's soaking wet. Be gentle when you insert and remove your monofin. Following steps like these will ensure that you get the most out of your mermaid tail.
Q. Can you add sequins?
A. For an additional charge I am happy to add sequins to your mermaid tail. This is on a case by case basis so please contact me when you place your order and we can talk it over.
Q. Can I call you?
A. Though I know some of you have my phone number please note that I do work FULL TIME at a different job and am not able or willing to take phone calls while I am at my day job. If you would like to reach me, please email me at firstname.lastname@example.org and I will get back to you as soon as I am able. If you would really like to speak with me over the phone we can set up a time over the weekend HOWEVER I do not do mermaid work every single weekend (as family time is important too) so please be respectful if I let you know that I am unavailable. Please do not harass me on social media for my phone number or when you can call me. Thank you.
Q. You made a tail I like and I want one exactly like it, can you make me one? Example: Nerdmaid Faith's H2O tail.
A. I appreciate that you may really like a design I've already done and want a duplicate but please note that I won't make a copy of anyone's tail without their permission. Faith has generously said that she is fine with me duplicating her tail however other mermaids may not wish for their tail to by copied exactly so please keep that in mind. You are welcome to ask and I can see what I can do but no guarantees.
Q. Can you make me a painted tail?
A. I am not currently taking orders for hand-painted tails. Thank you for your interest!
Q. How can I send you my design?
A. Once you have made your purchase, I will get in touch with you and will send you a design template based on which monofin you would like to use. Please remember that the template is only a guide and I do reserve the right to make changes if I feel they will benefit or enhance the design of the tail.
I will continue to add to this list as I receive more questions. Thank you to everyone who has been contacting me with interest in my work. I really appreciate it and it encourages me to keep going!